About Walker Professional

Doug is the Managing Partner of Walker Professional Insurance, bringing more than 50 years of industry experience, leadership, and a strong commitment to every client relationship.

Doug's accomplishments speak for themselves. He is a recipient of the prestigious Harry P. Cooper Jr lifetime achievement award, a two-time PIA Agent of the Year, and has held the Certified Insurance Counselor (CIC) designation for over 45 years. Under his leadership, Walker Professional Insurance was honored as Big I Agency of the Year.

His industry involvement runs deep. Doug has served on the Indiana Big I Board, held multiple leadership roles with the Professional Insurance Agents (PIA), sat on 15 insurance company advisory boards, and served four years on the Indiana Insurance Commissioner's Advisory Board. He has also represented the industry on an international stage, leading a People-to-People delegation that brought insurance professionals to China and the former USSR to engage with national insurance organizations.

Doug's expertise spans insurance and risk management, strategic planning, governance, and organizational leadership — complemented by decades of civic engagement and community advocacy at the local and state level.

A lifelong Indianapolis resident, Doug earned his business degree through evening programs at Indiana Wesleyan University and IUPUI. Today he remains actively involved in the agency alongside his wife and business partner, Kristen. Outside the office, the two enjoy snow skiing and biking across Greater Indianapolis and Colorado.

Kristen is Managing Partner at Walker Professional Insurance, bringing more than two decades of industry experience to every client relationship. She specializes in designing tailored insurance programs and delivering strategic risk management solutions that protect businesses while strengthening contractual and regulatory compliance.

A recognized expert in professional liability, Kristen is an active member of A/E ProNet, an international network of insurance professionals dedicated to serving the design professional community. She regularly facilitates continuing education seminars for professional associations and client organizations, addressing emerging risks, industry best practices, and practical insurance strategies.

Kristen has a deep-rooted commitment to the architecture and engineering industries. A supporter of both ACEC and AIA through committee involvement and legislative initiatives, she was honored in 2018 with the Sagamore of ACEC Indiana — the highest recognition the organization gives to non-engineers who have elevated the profession and advanced engineering causes. She currently serves as an associate member of the ACEC Indiana Board, where she continues to advance risk management standards across the industry.

Kristen began her insurance career at a national insurance carrier where she managed complex workers’ compensation claims. Utilizing that experience, her work extends beyond insurance placement to vendor compliance programs, contract negotiation, and pragmatic, results-based client advisory services.

Kristen holds the Certified Insurance Counselor (CIC) designation. A graduate of Indiana University Bloomington, she earned a double major in Criminal Justice and Psychology with a minor in Sociology, and competed as a student-athlete on a soccer scholarship. A St. Louis native and loyal Cardinals fan, Kristen is proud to call Indianapolis home.

Holly has had the privilege of working with the A/E industry for over 25 years. She specializes in professional liability and property & casualty insurance products and risk management for architects, engineers, land surveyors, interior designers and construction managers.

Holly's client work goes well beyond insurance placement. She provides insurability contract review services to help clients avoid uninsured claims and negotiate fair agreements. In addition, she develops and delivers customized risk education programs designed to control premiums and strengthen each client's overall risk management strategy. Beyond the A/E space, Holly also serves CPA and construction firms — bringing the same focused expertise and personalized approach to every client relationship.

A proud and active member of A/E ProNet, Holly currently serves on the organization's board of directors, contributing to the international network of insurance professionals dedicated to the design professional community.

Holly believes that great client relationships are built on clear communication, responsive service, and a fun attitude — and she brings all three to every interaction.

Outside the office, Holly is an avid college football fan whose team allegiance is simple — whoever her husband is coaching that season.

Lisa brings 32 years of insurance experience to every client interaction, with a genuine commitment to helping businesses find coverage that fits their unique needs, goals, and budgets. She takes the time to understand each client's situation before recommending solutions — whether working with first-time policyholders or those reviewing existing coverage.

Lisa's approach is rooted in clarity, education, and honest communication. She believes insurance should feel empowering rather than overwhelming, and she works hard to make the process straightforward and stress-free. Her goal is simple — to be a reliable, knowledgeable resource her clients can count on year after year.

As a lifelong Indiana resident, Lisa brings the same sense of care and responsibility to her community that she brings to every client interaction. Outside the office, she enjoys sports and spending time with family and friends.

Charlie has been a dedicated insurance professional since 2008, with a career rooted in hands-on industry experience. Before focusing on the design professional community, Charlie built his foundation in construction and real estate development, serving as an internal risk manager for a national real estate development firm. That experience gave him a ground-level understanding of how projects are built, where risk lives within them, and what clients truly need from their insurance advisor — shaping the client-focused approach that defines his work today.

For nearly a decade, Charlie has channeled that foundation into serving the architecture and engineering community, developing deep expertise in professional liability, contract review, and risk management solutions tailored to the unique needs of design professionals. He understands the fast-paced design and construction industry and takes pride in being prompt and available to meet his clients’ demands.

Charlie is deeply engaged in the industries he serves. He has been actively involved with both AIA and ACEC, regularly presenting on risk management topics to help architects and engineers better understand and navigate the exposures they face every day.

A graduate of Wabash College, Charlie earned his degree with a double major in Psychology and Religion. Outside the office, he enjoys spending time with his wife and son, volunteering at The Village of Merici, and the occasional round of golf.

Lisa has been a trusted professional in the insurance industry since 2001, bringing more than two decades of experience and a genuine commitment to helping businesses navigate their insurance needs with confidence and clarity. Known for her strong work ethic and attention to detail, she delivers dependable, tailored solutions built around each client's unique situation — and takes pride in building the kind of long-term relationships that define a career.

Beyond her client work, Lisa is a dedicated advocate for the insurance profession. She currently serves on the Big I Indiana Executive Committee and has contributed to several industry advisory boards, lending her experience to support informed decision-making and strengthen the profession as a whole.

A proud Indiana resident, Lisa has been married to her husband Jim since 1999. Jim has served in law enforcement for over 30 years, and together they share a deep appreciation for service, responsibility, and community. They are the proud parents of two children, Tanner and Kendall. Outside the office, Lisa values the balance between career, family, and community involvement that has always guided both her personal and professional life.